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TMCC Remediation Consent Order

CFPB Order Terminating the Consent Order

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<figure class="table" style="width:85.49%;"><table class="ck-table-resized" style="border:3px solid hsl(0, 0%, 0%);"><colgroup><col style="width:100%;"/></colgroup><tbody><tr><td style="border:1.0pt solid windowtext;padding:0in 5.4pt;vertical-align:top;width:6.65in;">Pursuant to its authority under 12 U.S.C. § 5563(b)(3), on May 12, 2025, the Consumer Financial Protection Bureau terminated this Consent Order and waived any alleged non-compliance therewith. <ul><li><a href="/documents">View the termination of the consent order</a><a href="https://files.consumerfinance.gov/f/documents/cfpb_toyota-motor-credit-corp_order-terminating-consent-order_2025-05.pdf"> </a>in the “Documents” section of this website</li></ul><ul style="list-style-type:disc;"><li>For additional information, view “What is the impact of the termination of the Consent Order?” in FAQ 4 <a href="/faq">here</a></li></ul> </td></tr></tbody></table></figure> Toyota Motor Credit Corporation ("TMCC") entered into a consent order, effective as of November 20, 2023 (the “Consent Order”), with the Consumer Financial Protection Bureau ("Bureau") relating to certain TMCC business activities, including the company’s: (1) financing and servicing of contracts for vehicle protection products and services sold with vehicles (often referred to as “add-on” or “optional” products); and (2) the furnishing of information to consumer reporting agencies under the Fair Credit Reporting Act ("FCRA") in connection with the termination of their lease.  In accordance with the terms of the Consent Order, TMCC developed a redress plan (the “Plan”) for the purpose of administering redress payments to certain consumers affected by the conduct addressed in the Consent Order.  This website provides information and resources for consumers regarding the Consent Order and the remediation being provided by TMCC under the Plan.  Please refer to the Consent Order, a copy of which is available in the “Documents” section of this website, for additional information regarding the Bureau’s review of TMCC’s conduct and the terms of this remediation. As noted above, the Bureau terminated the Consent Order on May 12, 2025.

Toyota Motor Credit Corporation

<figure class="table" style="width:81.7%;"><table class="ck-table-resized" style="border:3px solid hsl(0, 0%, 0%);"><colgroup><col style="width:100%;"/></colgroup><tbody><tr><td style="border:1.0pt solid windowtext;padding:0in 5.4pt;vertical-align:top;width:467.5pt;">Pursuant to its authority under 12 U.S.C. § 5563(b)(3), on May 12, 2025, the Consumer Financial Protection Bureau terminated this Consent Order and waived any alleged non-compliance therewith. <ul><li><a href="/documents">View the termination of the consent order</a> in the “Documents” section of this website</li><li>For additional information, view “What is the impact of the termination of the Consent Order?” in FAQ 4 below</li></ul> </td></tr></tbody></table></figure> If you do not find an answer to your question below, <a href="">click here to contact us</a>.

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Important Dates